Accessibility

Wheelchair Access

Geva Theatre Center’s Wilson Stage, Fielding Stage and restrooms are accessible to patrons who use wheelchairs, scooters and walkers. If you require accessible seating, please inform the box office when you reserve tickets.  Accessible Seating is also available for purchase online.

Assistive Listening

FM Assistive Listening devices are available free of charge for audience members in both the Wilson Stage and Fielding Stage who are hard of hearing. Headset receivers may be obtained prior to performance time at the coat check, located adjacent to the main entrance. A major credit card or form of ID is collected as a security deposit. A personal induction loop that can be worn around the neck may also be obtained with the device to enable the use of a hearing aid T-switch.

Geva’s Assistive Listening System is sponsored by the Hearing Loss Association of America – Rochester Chapter, J. Stuart & Phyllis I. MacDonald and the Hearing Clarity Fund.

Sign Interpretation

A Sign Language Interpreted performance is offered for every Wilson Stage Series production. Be sure to mention your interest in sign-interpretation when reserving tickets, or select the house right section of the orchestra in the Wilson Stage in order to secure the most advantageous seating. Prologue, the informative talk which is given prior to every Wilson Stage performance, will also be interpreted on the Sign Interpreted dates.

Sign Interpreted Performance Dates

La Cage aux Folles
Thursday, September 26, 2019 at 7:30pm

The Niceties
Thursday, November 14, 2019 at 7:30pm

A Christmas Carol
Thursday, December 12, 2019 at 7:00pm

Slow Food
Thursday, February 6, 2020 at 7:30pm

Once
Thursday, March 12, 2020 at 7:30pm

Looks Like Pretty
Thursday, April 23, 2020 at 7:30pm

Vietgone
Thursday, May 28, 2020 at 7:30pm

To purchase tickets by phone, please call the Box Office at (585) 232-4382.

Audio Description

The third Sunday matinee performance of every Wilson Stage Series production is Audio-Described by a live narrator for patrons who are blind or visually impaired. The pre-performance description of sets and costumes begins after Prologue, at approximately 20 minutes prior to curtain, and visual details are verbalized during the performance.

 

Audio-description receivers and Braille programs are available in the lobby. A major credit card or form of ID is collected as a security deposit for the receiver, and patrons may keep the Braille programs.

If you will be bringing your guide dog to the theatre, please inform the box office and request an aisle or front row seat so that we can make appropriate seating accommodations.

Audio-Described Performance Dates

La Cage aux Folles
Sunday, September 22, 2019 at 2:00pm

The Niceties
Sunday, November 10, 2019 at 2:00pm

A Christmas Carol
Sunday, December 15, 2019 at 12:00pm

Slow Food
Sunday, February 2, 2020 at 2:00pm

Once
Sunday, March 8, 2020 at 2:00pm

Looks Like Pretty
Sunday, April 19, 2020 at 2:00pm

Vietgone
Sunday, May 24, 2020 at 2:00pm

To purchase tickets by phone, please call the Box Office at (585) 232-4382.

Open Captioning

Open Captioning for patrons with hearing loss is provided during the 1st Saturday matinee and both performances of the final Wednesday of each Wilson Stage Series production (please note the date and time differences for A Christmas Carol); and the first Saturday matinee of each Fielding Stage Series production. When booking your seats, mention your interest in open captioning in order to secure the most advantageous view of the display on the right of the stage.

Open Captioned Performance Dates

La Cage aux Folles
Saturday, September 7, 2019 at 2:00pm
Wednesday, October 2, 2019 at 2:00pm & 7:30pm

The Niceties
Saturday, October 26, 2019 at 2:00pm
Wednesday, November 13, 2019 at 2:00pm & 7:30pm

Queen
Saturday, November 9, 2019 at 2:30pm

A Christmas Carol
Sunday, December 8, 2019 at 12:00pm
Saturday, December 14, 2019 at 2:00pm & 7:30pm

Slow Food
Saturday, January 18, 2020 at 2:00pm
Wednesday, January 29, 2020 at 2:00pm & 7:30pm

Once
Saturday, February 22, 2020 at 2:00pm
Wednesday, March 18, 2020 at 2:00pm & 7:30pm

Cry It Out
Saturday, March 7, 2020 at 2:30pm

Looks Like Pretty
Saturday, April 4, 2020 at 2:00pm
Wednesday, April 22, 2020 at 2:00pm & 7:30pm

Where Did We Sit on the Bus?
Saturday, April 25, 2020 at 2:30pm

Vietgone
Saturday, May 9, 2020 at 2:00pm
Wednesday, May 27, 2020 at 2:00pm & 7:30pm

To purchase tickets by phone, please call the Box Office at (585) 232-4382.

Service Animals

Geva Theatre Center abides by the Americans with Disabilities Act and New York State law, both of which permit a patron to attend a performance or enter public spaces in our building with a “service animal” or a “service animal in training.”  Companion & comfort animals do not fall within the definition of “service animal” or a “service animal in training” and, therefore, are not permitted.  If you have questions, please contact our Director of Finance & Operations at (585) 420-2056.