Accessibility

Wheelchair Access

Geva Theatre Center’s Wilson Stage, Fielding Stage and restrooms are accessible to patrons who use wheelchairs, scooters and walkers. If you require wheelchair accessible seating, please inform the box office when you reserve tickets.  Wheelchair accessible seating is also available for purchase online.

Assistive Listening

FM Assistive Listening devices are available free of charge for audience members in both the Wilson Stage and Fielding Stage who are hard of hearing. Headset receivers may be obtained prior to performance time at the coat check, located adjacent to the main entrance. A major credit card or form of ID is collected as a security deposit. A personal induction loop that can be worn around the neck may also be obtained with the device to enable the use of a hearing aid T-switch.

Geva’s Assistive Listening System is sponsored by the Hearing Loss Association of America – Rochester Chapter, J. Stuart & Phyllis I. MacDonald and the Hearing Clarity Fund.

Sign Interpretation

A Sign Language Interpreted performance is offered for every Wilson Stage Series production. Be sure to mention your interest in sign-interpretation when reserving tickets, or select the house right section of the orchestra in the Wilson Stage in order to secure the most advantageous seating. Prologue, the informative talk which is given prior to every Wilson Stage performance, will also be interpreted on the Sign Interpreted dates.

Sign Interpreted Performance Dates

Hair
Thursday, September 27, 2018 at 7:30pm

Thurgood
Thursday, November 8, 2018 at 7:30pm

A Christmas Carol
Thursday, December 13, 2018 at 7:00pm

Hard Cell
Thursday, January 31, 2019 at 7:30pm

The Humans
Thursday, March 14, 2019 at 7:30pm

Native Gardens
Thursday, April 18, 2019 at 7:30pm

Revival: The Resurrection of Son House
Thursday, May 23, 2019 at 7:30pm

To purchase tickets by phone, please call the Box Office at (585) 232-4382.

Audio Description

The third Sunday matinee performance of every Wilson Stage Series production is Audio-Described by a live narrator for patrons who are blind or visually impaired. The pre-performance description of sets and costumes begins after Prologue, at approximately 20 minutes prior to curtain, and visual details are verbalized during the performance.

 

Audio-description receivers and Braille programs are available in the lobby. A major credit card or form of ID is collected as a security deposit for the receiver, and patrons may keep the Braille programs.

If you will be bringing your guide dog to the theatre, please inform the box office and request an aisle or front row seat so that we can make appropriate seating accommodations.

Audio-Described Performance Dates

Hair
Sunday, September 23, 2018 at 2:00pm

Thurgood
Sunday, November 4, 2018 at 2:00pm

A Christmas Carol
Sunday, December 16, 2018 at 12:00pm

Hard Cell
Sunday, January 27, 2019 at 2:00pm

The Humans
Sunday, March 10, 2019 at 2:00pm

Native Gardens
Sunday, April 14, 2019 at 2:00pm

Revival: The Resurrection of Son House
Sunday, May 19, 2019 at 2:00pm

To purchase tickets by phone, please call the Box Office at (585) 232-4382.

Open Captioning

Open Captioning for patrons with hearing loss is provided during the 1st Saturday matinee and both performances of the final Wednesday of each Wilson Stage Series production (please note the date and time differences for A Christmas Carol); and the first Saturday matinee of each Fielding Stage Series production. When booking your seats, mention your interest in open captioning in order to secure the most advantageous view of the display on the right of the stage.

Open Captioned Performance Dates

Hair
Saturday, September 8, 2018 at 2:00pm
Wednesday, October 3, 2018 at 2:00pm & 7:30pm

Fortune
Saturday, October 6, 2018 at 2:30pm

Thurgood
Saturday, October 20, 2018 at 2:00pm
Wednesday, November 7, 2018 at 2:00pm & 7:30pm

A Christmas Carol
Sunday, December 9, 2018 at 12:00pm
Saturday, December 15, 2018 at 2:00pm & 7:30pm

Hard Cell
Saturday, January 12, 2019 at 2:00pm
Wednesday, January 30, 2019 at 2:00pm & 7:30pm

The Magician’s Daughter
Saturday, January 26, 2019 at 2:30pm

The Humans
Saturday, February 23, 2019 at 2:00pm
Wednesday, March 13, 2019 at 2:00pm & 7:30pm

Erma Bombeck: At Wit’s End
Saturday, March 16, 2019 at 2:30pm

Native Gardens
Saturday, March 30, 2019 at 2:00pm
Wednesday, April 17, 2019 at 2:00pm & 7:30pm

The Royale
Saturday, April 13, 2019 at 2:30pm

Revival: The Resurrection of Son House
Saturday, May 4, 2019 at 2:00pm
Wednesday, May 29, 2019 at 2:00pm & 7:30pm

To purchase tickets by phone, please call the Box Office at (585) 232-4382.

Service Animals

Geva Theatre Center abides by the Americans with Disabilities Act and New York State law, both of which permit a patron to attend a performance or enter public spaces in our building with a “service animal” or a “service animal in training.”  Companion animals do not fall within the definition of “service animal” or a “service animal in training” and, therefore, are not permitted.  If you have questions, please contact our Director of Finance & Operations at (585) 420-2056.